Tag: Mike Loukides

Fresh Links Sundae – August 24, 2014 Edition

http://www.dreamstime.com/-image24270014Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

To compete these days, Martha Bennett believes that it is essential to make the most of the data you have. She outlines five areas where the business leaders need to tackle. Planning Your Big Data Strategy: Five Keys To Success (Forrester Blogs)

With the digital business trend, many organizations look to their CIO to lead by demonstrating technology leadership. Bob Lewis discusses a list of what’s required for technology leadership to be possible. More technology leadership prerequisites (IS Survivor Publishing)

In military, tactics and strategy are both necessary elements, and they complement each other in achieving the objective. In a three-part series, Stephen Lahanas discusses the building blocks and the steps for building an effective IT strategy. Building Effective IT Strategy – part 1  Building Effective IT Strategy – part 2  Building Effective IT Strategy – part 3 (Technovation Talks)

Stuart Rance often gets asked how long should an ITSM project take. He offers his opinions and suggestions on how implement ITSM to obtain value in the shortest time possible. How Long Should an ITSM Project Take? (SysAid)

Some IT organizations prefer to implement IT assets and configuration management as a single practice together while some keep those processes separate. Derek Lonsdale discusses the factors that can help determine the best approach for your IT organization? The synergies and duplications of IT Asset and Configuration management (ITSM Portal)

The Business Relationship Manager (BRM) team often acts as a bridge between the IT organization and their business partners. Vaughan Merlyn discusses the signs of an ineffective BRM practice which does not add value. When Business Relationship Managers Collude with Dysfunctional Behavior (IT Organization Circa 2017)

The US Government recently published a list of good practices for building effective digital services. Mike Loukides explains why private enterprises should also consider adopting these practices for their operations. Not just the government’s playbook (O’Reilly Radar)

There are a number of service providers who can lend their expertise to help completing an ITSM effort. Amy DeMartine makes some suggestions for how to pick your next ITSM implementation services provider. How to Find the right provider to complete your ITSM project (Computerworld UK)

Fresh Links Sundae – July 6, 2014 Edition

http://www.dreamstime.com/stock-image-fruit-sundae-image15278271Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Vaughan Merlyn is running a five-part series on business relationship management on his blog. He discusses the common failure modes he comes across and what the IT organizations can do to implement an effective BRM practice. Common Failure Modes in Business Relationship Management – Part 1  Common Failure Modes in Business Relationship Management – Part 2  Common Failure Modes in Business Relationship Management – Part 3  Common Failure Modes in Business Relationship Management – Part 4 & Key IT Roles for Driving Business Value (IT Organization Circa 2017)

Although IT and business ultimately have the same goal in serving the enterprise, they often do not communicate effectively with one another in many organizations. Establishing a business relationship management function can improve the IT-business interactions. Ryan Ogilvie discusses that IT can do to get started. Translating IT and Business Speak (Service Management Journey)

IT organizations continue to face aggressive cost saving mandates, and IT service management practice could be leveraged to contribute positive results. Reginald Lo presents his perspectives on how does Service Management directly save costs and how do we reduce the cost of Service Management. Streamlining Service Management to Achieve Cost Savings Targets (VMware Accelerate)

A number of organizations have implemented IT practices around the DevOps concept with varying degree levels of success. Mike Loukides discusses what the DevOps trend is today and what organizations need to do in order to be effective. Revisiting What is DevOps (O’Reilly Radar)

A recent Forrester study found that many organizations experience low first change success rate for and long lead time on changes for IT infrastructure and applications. Matthew Selheimer discusses the problems he sees as the impediments to organization changes and how to improve the first change success rate. The secret to change success – understanding multiple perspectives (The ITSM Review)

Companies often assign leaders to affect changes (culture, behaviors, or climate) within the organization. People have different opinions on whether a leader should change a culture and, if so, how to change a culture. Rob England helps us answer the question of “Should you try to change culture?” and what a leader should do to promote changes. Don’t try to change culture (The IT Skeptic)

Putting out fires can be a common problem for the Program Management Office while struggling to manage a portfolio. Glen Alleman outlines five recommendations we should keep in mind, so we do not lose sight of the big-picture view of the project management process. Don’t be an Accidental Project Manager (Herding Cats)

In his new e-book Workforce of the Future: Building Change Adaptability, 2nd Edition, James Taggart discusses four major forces that are exerting major impacts in our lives. He outlines ten leadership lessons each one of us should leverage to adapt to the on-going change. 10 Leadership Lessons to Succeed During Turbulent Change (ChangingWinds)

Fresh Links Sundae – June 8, 2014 Edition

????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Fresh Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Many companies are struggling to add piecemeal elements to their existing IT operations in order to compete in the digital era. Some experts have suggested that reinventing the IT function may be another way to deliver the digital capability the companies need to compete. Henrik Andersson and Philip Tuddenham have identified seven elements that are critical to achieving the IT performance improvements required for the new digital world. Reinventing IT to support digitization (McKinsey & Company)

When moving towards a more “digital” enterprise, many organizations are adopting what Dion Hinchcliffe called the ‘bolt-on’ strategy, which typically means adding a few new digital channels to existing touch point. He explains why companies should consider another more transformative approach when going digital. Going Beyond ‘Bolt-On’ Digital Transformation (Enterprise Irregulars)

Today’s website and web applications contain many distributive technical components. Maintaining and diagnosing performance issues can be complex. In a five-part series, Clare Kirlin discusses the considerations and decisions required to ensure the performance of your websites and web application meets your business needs. New Blog Series: #OptimizeDigital (Part 1) 3 Miles and 14 Bottlenecks: Know Your Performance Enemies (Part 2) Optimize Measurements to Optimize Web Performance (Part 3) Real Users: A Common Web Performance Blind Spot (Part 4) The Quick and Easy Audit that Every IT Manager Should Perform (Part 5) (In the Limelight)

The technologies used in software development have changed radically in the last two decades. Mike Loukides reflects on the technology stacks in use today and describes the essential components everyone in the software development or operations team should know. Beyond the stack (O’Reilly Radar)

Leveraging his recent system migration experience, Andreas Grabner explains why by monitoring all your system components and correlating the results with deployment tasks will you be able to deploy with more confidence without disrupting your business. Web Service Monitoring 101: Identifying Bad Deployments (About: Performance)

With today’s complex projects, some are convinced that the current project management processes are obsolete for dealing with complexity on projects.  Glen Alleman believes that the notion is untested and recommends ways to deal with project complexity. How to Deal With Complexity in Software Projects? (Herding Cats)

In light of what we may have read about the discovery of mismanagement at the US Veterans Administration, Bob Lewis reminds us the importance of collecting and reporting on the right metrics that truly matter to the business. Your own personal VA scandal (IS Survivor Publishing)

We all want to stand out in some way, but we also want to fit in. Reflecting from a personal experience, Jeff Haden outlines the approach for working towards fitting into a larger community. The Best Way to Fit In and Truly Become Part of…Anything (Inc.com)

Food for Thoughts…

Many schools hold graduation commencement during the month of June.  Michael Schrage gives us a playful, but not implausible, look at a future commencement speech. The First Robot Commencement Address (Harvard Business Review)